“That travel agency looks nice,” Lea calls to Alex, walking a little faster. They have spent the whole afternoon searching online for the right holiday – but there was so much on offer they couldn’t decide. This is their first holiday together, and they want it to be perfect. “Who needs a travel agent these days? You can do everything online,” Alex keeps insisting. Lea takes a different view. “We research it online, then book it through a travel agent.” That, she tells him, will give her reassurance. She wants to be certain they will actually get the holiday they are booking.
When the couple enter the TUI Travel Store in Frankfurt, Lea knows her instincts were right. The room is bright and spacious, and the big beach landscapes on the walls make this a relaxing atmosphere. True enough, three quarters of an hour later the holiday has been booked and they can start to think about packing. With sound advice, it was easy to agree on something to suit them both: a holiday in Robinson Club Cala Serena on Majorca. Even looking at photographs of the resort and the surroundings, they can’t wait to be there – and even Alex is glad he went to see the travel agent.